IoT Core CS Experienced Engineer

Candidatul ideal

How your expertise will make the difference (Qualifications needed):
• You have at least 3 years of experience in relevant technology;
• You have experience in the management of the CS area;
• You are familiar and with a good business understanding of the M2M (machine to machine) landscape;
• You have experience in Ericsson CS nodes, SS7 knowledge;
• You have very good knowledge and understanding of the Managed Services Delivery Model and its processes;
• You have ITIL knowledge;
• You are result-oriented and with a sense of urgency related to the service delivery, according to the operational agreements in place;
• You have experience with the interpretation of quality indicators to detect weaknesses and implement corrective actions on the CS network;
• You have a proactive approach to minimize or eliminate the business-critical situations;
• You have an end-user orientation/ Customer orientation with an excellent understanding of service providers/operator’s business requirements - be able to create true client value;
• You are highly developed skills in knowledge sharing by actively contributing knowledge, experiences, and skills to create a learning culture;
• You have a relevant graduate degree;
• You are fluent in English spoken and written at a level sufficient to maintain relationships with colleagues and corporate organizations with which it is connected;
• You have the ability to cope in a fast-changing environment; flexible and responsive to changing work patterns and demands;
• You are an effective communicator, both written and verbal;
• You have the ability to work within a global, remote workforce;
• You have the ability to work independently and in a team environment;
• You have the ability to work under pressure.

Descrierea jobului

You will be a Support Engineer in the 2nd Level Assurance CS team. The role is to support the production of the CS systems of the Ericsson Device Connection Platform (machine-to-machine services). You should have a good knowledge of the CS area, on a technical extent. Included in the scope is also maintenance of auxiliary equipment with purposes like back-up, log management, network performance monitoring and management.

You will also: • Manage the Ericsson DCP Core CS area within the service domain of our clients; this includes troubleshoot of CS nodes like STP, DSC, CUDB, HLR-FE, HSS-FE;
• Administrate and monitor of CS area Ericsson nodes: STP, DSC, CUDB, HLR-FE, HSS-FE;
• Manage and implement of new automatic scripts;
• Verify and support the implementation of configuration changes at the request of the customer or when is needed for performance reasons;
• Impact analysis for standard/emergency changes;
• Coordinate and work together with other teams such as 3rd line of support, Engineering, R&D;
• Provide work instructions and improvements of the processes;
• Actively participate and contribute to the problem management process when necessary;
• Cover 24x7 On-Call duty on request to support the 1st level, assurance teams.

Descrierea companiei

Ericsson is the world’s leading provider of technology and services to telecom operators.

Ericsson leads and innovates in 2G, 3G and 4G mobile technologies, drives the services and system integration business and is the undisputed leader in managed services.

More than 2 billion subscribers interact and communicate thanks to our network infrastructures and our capabilities to manage and support customer operations.

Through continuous innovation, the company has been driving social and technological change for 135 years, creating state-of-the-art telecommunications infrastructure, multimedia solutions and services at the disposal and benefit of the whole society.

Working in more than 180 countries, Ericsson is advancing its vision of being the “prime driver in an all-communicating world” through innovation, technology, and sustainable business solutions.

We employ more thanpeople, including more thanprofessional in our global services team.

More than 1,300 consulting and system integration projects are delivered yearly in multi vendor and multi-technology environments to Operators, Governments, Utilities and Transport Organizations.