IT Administrator

The  main scope of this role is to ensure  the business continuity and provide IT support to all the business entities.

Responsibilities:

• Maintain the company's IT network, servers, workstations  and security systems.

• Troubleshoot and resolve all problems encountered with hardware, network connection, printer  and software issues reported by the business users. Escalate requests to the appropriate party, as needed.
• Monitor and remove virus, spyware  and other non-authorized software
• Monitor the daily backup jobs and correct any identified issue, if found
• Conduct technology training for the new users
• Maintain and expand knowledge base in area of expertise. Periodically attend courses to develop and keep skills
• Perform routine server monitoring and performance benchmarking and make recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions
• Complete special projects as requested by the business team

Required skills:

• Associate’s degree in Computer Technology or related field. Certifications such as MCP, A+ preferred
• Minimum of two (2) to four (4) years prior experience with providing workstation, server and network support
• A working knowledge of IT operating systems, particularly MS Windows
• Knowledge of Microsoft 365 and Exchange
• Knowledge of Office 365
• Knowledge in virtualization software, preferable VMware
• Network skills, preferred on Cisco and Ubiquiti  equipment
• Hands on experience of installing IT hardware and software
• Good time management. The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service. Demonstrated communication, interpersonal, organizational,analytical, problem-solving
• English language
• Driving license: cat. B