IT Analyst - Retail

The ideal candidate:

Bachelor degree, preferable in IT or Technical field;

Good knowledge of Microsoft Office (especially Excel and PowerPoint, Visio is a plus);

Minimum 3 years experience in a similar role (applications support & projects member);

Previous experience with retail & loyalty IT solutions will be considered a strong asset;

Experience with ERP systems is a great asset;

Experience with relational databases using SQL;

Ability to produce software/system design documentation;

Analytical thinking and time management;

Positive approach and a good team player;

Excellent communication skills;

Strong problem solving and troubleshooting skills;

Good English language, both written & spoken.

Responsibilities:

Discusses with business users and gather business requirements;

Creates corresponding functional requirements as an input to application design;

Delivers best in class, operable and sustainable Business Solutions with an optimal balance and integration between the different elements : Applications, Infrastructure, Data, Business Processes, Business Organization, IT Organization;

Creates Test cases and follows the test process according to the changes developed;

Provides day to day functional support, application administration & troubleshooting (L2) for the Operating Company, in the context of the overall;

Proactively identifies and proposes business process and/or system enhancements to provide additional Business capabilities with a clear Business Case in collaboration with Centre of Excellence;

Follows applicable Standards, Procedures, Guidelines and Methodologies in the implementation and/or maintenance of the applications in the responsible areas;

Follows procedures and creates documents in respect to the Project Management process;

Leads training sessions for the end users complementary and in collaboration with Centre of Excellence.

Benefits:

•             Career development opportunities in a dynamic & engaging company;

•             Attractive compensation package;

•             Meal tickets;

•             Performance bonus;

•             Special employee discounts in our stores for own brands;

•             Discounts dedicated to book-lovers, passionate shoppers and those who want to stay fit & healthy.