IT Technician

Our Exciting Opportunity

We are now looking for an IT Technician. In this role, you will install and monitor cost efficient technical and perform maintenance activities in our Service Delivery environment. Success will be measured by your quality work that meet both, our user’s requirements, and business needs.

IT Technician duties and responsibilities

• Installation of PC hardware 

• Check and maintain computer hardware such as mouses and keyboards 

• Install, configure and manage software and their functions according to specifications

• Develop and maintain local networks

• Ensure security and privacy of networks and computer systems

• Assist in and plan training, development and education for new software and hardware

• Troubleshoot to identify and resolve problems in a timely manner

• Maintain records/logs of repairs and fixes 

• Maintain hardware and software inventory

• Maintain expenses

• Identify computer or network equipment shortages and place orders when necessary

• Monitoring and maintaining networks and servers

• Upgrading, installing and configuring new hardware and software to meet company objectives.

• Creating user accounts and performing access control.

• Documenting processes, as well as backing up and archiving data

IT Technician requirements

• Previous working experience as IT Technician , st least two years' experience 

• Degree in Computer Science, engineering or similar relevant field

• Excellent communication and interpersonal skills

• Outstanding organizational and time-management skills

• Hands on experience with diverse computer systems and networks

• In depth knowledge of internet security and data privacy principles

• Certification as IT Technician will be a big plus

• Extensive experience with IT systems, networks, and related technologies.

• Solid knowledge of best practices in IT administration and system security.

• Organizational, and time management skills

• Strong analytical and problem-solving skills.

• Excellent interpersonal and communication skills.

To be successful in the role you must 

1. Demonstrate knowledge of current products and services available and applicable to LAN/WAN and data communications systems. 

2. Demonstrate knowledge of computing systems, electronics, and software development required to design, manage, and trouble-shoot high performance client server network applications. 

3. Demonstrate experience in client-server network applications. 

4. Ability to work effectively with personnel on all levels.