Job opportunities for Hebrew speakers (Bucharest)

Are you the right fit for the job?

• You are fluent in Hebrew & English;
• You are familiar with MS Word, MS Excel, MS Outlook;
• You don’t have experience, but you want to learn from our professionals;
• You are a team player with good communication skills;
• You are self-motivated, with a positive attitude and approach;
• You are able to solve urgent matters and work under pressure;
• You are responsible in a work environment.

For the Incident Management  ole the main activities are:

• Respond to the technical incidents reported by the business customers through a system of ticketing;
• Investigate, diagnose and assign the incidents to the right engineer;
• Follow the incident life cycle – logging the incident with proper priority and ensuring that the issue is resolved in timely manner;
• Act as a point of contact for customer requests and coordinate internally within multiple departments ;
• Intervenes if customer is unhappy with the troubleshooting process;
• Participate in calls with the technical account managers to discuss the incidents and align on a strategy to improve customer experience and follow on actions in calls with customers;
• Create weekly, monthly, quarterly reports with the incidents opened/resolved;
• If needed, you might travel for client visits on site.

For the Accounts Payable role the main activities are:

• Process, post invoices and resolve customer related situations as per accounts payable procedures;
• Process internal accounting documents (corrections, reclassifications), payment accuracy and account reconciliations;
• Release and post payment records;
• Handle the queries/ issues as per the requests of the clients/ suppliers;
• Maintain Excel spreadsheet with operating costs and splitting of invoice;
• Set up, validate and maintain Travel & Expenses data;
• Manage Corporate Credit Cards/ Purchase Cards;
• Control the booking of the documents processed in order to assure the accuracy;
• Update processes and procedures;
•  Develop good client relationships.

What’s in it for you?

• Gain access to an extensive curriculum of training and rejoice the guidance of your career counselor, mentors and people advisers;
• Receive an attractive benefits package including: 2 additional vacation days, private medical services, private pension, life insurance, library subscription and other benefits at your choice through an online platform;
• Be part of a team that feels more like a family, with a flexible approach that allows working from home for some projects;
• Opportunity to be involved in sports activities and volunteering initiatives.