We are looking for a results-driven Junior Customer Relations Specialist to join our team in Cluj-Napoca! The right candidate will have a strong bias for action and excellent communication skills. We're flexible about previous customer support experience, but you have to bring something to thе team. We value actions and we hire, reward & promote people who particularly demonstrate Passion, Trust, Professionalism, Positivity, Adaptability, Sense of humour and Emotion. If there’s one thing we’re demanding about, that would be high-performance.
- Part time position (4 hours/day), includes working on Saturday and Sunday and in the night time
- Ability to multitask, prioritize, and manage time effectively while tracking multiple customer issues at once.
- Comfortable using computers, understanding of Microsoft Suite and Google Apps.
- Hard working and fast learner with a desire to constantly improve personal soft skills.
- Open minded and proactive in resolving various situations.
- Excellent, close to native, English and Romanian verbal, writing, editing, grammatical and research skills.
- Bachelor's degree or equivalent experience with an active interest towards customer relations.
- Excellent attention to detail.
Perks and benefits:
Part time position with attractive salary, plus performance bonuses.
Health benefits and other office perks.
Work from home: 1 day/month after 6 months
Dynamic work environment with potential for career growth
Other perks: coffe, milk, fruits & snaks
Hello! We are Hasna.
We build cool tech and love our work. We are relentless in pursuing our goals and constantly growing.
Who we are
We are a team of makers, operators, technologists and relentless thinkers.
We believe delivering a great product is the best and only way to make a difference.
We welcome people who think the same and invite them to join our story.
In a world where everyone wants to make the world a better place, we want to go much further.
We want to transcend time. We want the things we do and the stories we leave behind in this life, to be seen and heard by our grandchildren's grandchildren.
We look after each other, we learn from our mistakes and we know that in order to achieve something great you have to offer something great to the world.
We are tough, and yet we are fair and constantly seeking excellence in everything we do.
These simple values are the core of our foundation.
Ask yourself. Innovate. Do good.