Junior Event & Learning Management Coordinator

Job title: Junior Event & Learning Management Coordinator

Alternative job title:

Job location: Bucharest, RO

Experience requirements: Mid-career

Workfield requirements: Medicine, Dentistry, Pharmacy

Contract type: Permanent full-time

Sector: Medical, Health & Social Care

Locations: Romania - Bucuresti-Ilfov

Description

A Day in the Life

• F2F Event Support 10%
• Virtual Event Support
• Learning and Compliance Processing & Reporting
• Sales Force Data Cleansing
• CVENT Processing & Reporting
• BCS/Compliance Audit & Reporting
• Health Care Professional Services
• Tableau Reporting

• Manage cleaning and updating data in Sales Force when event related.
• Manage access and participants to learning programs and campaigns
• Monitor and follow up on Health Care Professional (HCP) learning programs
• Manage HCP communication in regards to request for training exemption and learning path.
• Coordinate with Sales Reps where needed
• Manage support for Learning journey ., monitor progress, discuss options, etc.
• Analyze feedback and success metrics
• Provide first-line of support to customers and coordinate with specialized support if needed  (. IT support, product support, Training & Education, Sales)

• Coordinate and initiate internal & external Events and Trainings.
• Manage Meeting Requests through Cvent
• Review budget and approve
• Review and select vendors for event
• Assist Business in nomination and approval process (if applicable)
• Review, prepare and send event e-mails and invitation/notification letter/Invitation to Hospital/Registration form
• Manage invitation communication with HCP’s
• Manage communication with HCP regarding travel proposal
• Manage and prepare event including event materials
• Manage all processing & compliance related to HCP/HCO services & contracts
• Process Grants & Donations
• Setup venue and assist at venue where needed including check-in participants
• Distribution of surveys, capture and review feedback from participants and follow up
• Manage participant invoicing and payment
• Manage reviews of compliance documents and records to authorities (where applicable)
• Preparation of Agreements with HCP’s (MSA, WO, CL, HL) and Hospitals
• Logistics arrangements for Proctors
• Payments for faculties and HCOs
• Creating new vendors (HCP, HCO)
• CVENT Reporting
• Tableau Reporting

Offer

Careers that change lives

Medtronic is working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. This is the ideal opportunity to join us and be part of our commitment to the health of others.
Medtronic is a $ company withemployees in more than 160 countries.
As a Junior Event & Learning Management Coordinator, you will organize events for the operating units within our commercial organization. To do so, you will work closely with all local team to provide high quality standard support services to our customers and Medtronic sales force by demonstrating a good understanding of Medtronic therapies, businesses, processes and policies with the ability to monitor information flows as well as resolving standard issues.
You will ensure excellent service levels, pro-activeness while carefully balancing these interests with efficiency, costs, quality and compliance objectives. You will be the face to our Health Care Professionals when it comes to Training and Education and their blended learning journey.
For this position you will need to be located in Bucharest, Romania.

We Offer

In our 5th Tenet of our Mission we recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success.
Also, a competitive package is of course part of that. We offer a competitive salary and benefits package to all our employees:

• Flexible working environment;
• Annual Incentive Plan % depending on company results;
• Pension scheme and group discount on healthcare insurances
• Training possibilities via Cornerstone/Harvard Manage Monitor/GetAbstract
• Employee Assistance Program and Recognize! (our global recognition program)

Required profile

Must Have and Nice to Have

• At least 1 year event management experience or customer service environment
• University degree
• Excellent English - fluency required
• Romanian language fluent
• Excellent organizational skills and attention to detail
• Time-management skills and the ability to work under pressure
• Ability to work in a fast-paced environment, with multiple and changing priorities while maintaining strong focus on execution and results
• Problem-solving skills and diplomacy
• Teamwork and negotiation skills
• Flexible and adaptable approach
• Well informed about or proficient in the use of modern technology
• Essential business system software knowledge/skill including Microsoft Office, Outlook

Company introduction

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday.

It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future. Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your career. Join us in our commitment to take healthcare Further, Together.