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This role will handle basic expatriate administration and provide support to employee’s who are relocating from one country to another.
Specific Job Tasks:
- Finalize all assignment documentations for presentation to assignee.
- Manage client exception process, including escalations where required.
- Conduct pre-assignment briefings for all client assignee’s, including reviewing compensation details and personal balance sheets.
- Initiate all service orders for relocation services and co-ordinate service delivery.
- Arrange temporary accommodation for new assignments
- Assist employee with arrival formalities such as bank account opening, local registrations, etc.
- Liaise with tenancy management team on home-finding services
- Liaise with host manager and ensure first day checklist sent to arrange host induction
- Review assignee expenses and vendor invoices for payment
- Provide on-going support and act as single point of contact for employee for the duration of the assignment.
- Ensure system kept up to date with all key communications
- Handle all end of assignment notifications.
General Job Tasks:
- Handle confidential documents and highly sensitive data and treating accordingly.
- Behave in a professional manner at all times in representing CONDUENT and our clients.
- Ensure a professional and efficient relationship between the employees and all other parties involved
- Keep an accurate record of all documentation required
- Ensure that all data received is accurately input into the systems
Experience and Skills:
Advanced level of English – writing, reading and listening (a written test will be mandatory during the recruitment process)
Previous HR or Global Mobility experience useful.
Customer service aptitude
Organized and detail orientated – keen on keeping accurate records
Sensitive to the needs of culturally diverse assignees and their families.
Ability to multi-task, balance priorities and work towards deadlines.
Ability to problem-solve and offer solutions.
Team player but also able to work independently
Pro-active and self-motivated