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Your tasks:
- Being part of our Operations team, you will work with focus on these topics: Branch operations and logistics
- Management, Controlling, building up and optimization of inter-departmental processes and structures
- Ongoing performance measurement, evaluation, derivation optimization of trans-departmental processes and structures
- Project planning and implementation
- KPI reporting and controlling.
Your Profile
- Native or Advance Hungarian speaker
- At least one year of work experience in customer support/ BPO
- Deep business understanding and excellent knowledge of business processes
- Excellent analytical skills with great communication skills
- Self motivated individual who can succeed in a dynamic, fast paced environment
- Problem solver, self driven and very good assertiveness
- Proficient in MS Office
- Fluent in English (spoken and written).