L2 Windows System Engineer

The ideal candidate:

Must have:

At least 4 years of experience in administration of Windows-based server and client OS, Active Directory configuration& management, Exchange 2010+;

Have a deep technical knowledge in the following technologies:

Office 365 (Skype for business, MS Teams, One Drive, Exchange online, SharePoint online);

Microsoft Clustering Technologies;

Server virtualization via VMWare& ESX management;

Scripting tools.

Nice to have:

Experience in Citrix Administration (Xenapp, Xendesktop, Xenmobile);

Symantec platforms (Management Platform +, Endpoint Encryption & Endpoint Protection);

Microsoft System Center;

Proxy servers, VLAN, firewall, load balancers, routers, switches, SAN, NAS, TCP/IP;

Good knowledge of office tools (Excel, PowerPoint, Word);

Knowledge of incident& change management;

Support experience in a medium to large company.

Soft skills:

Excellent communications skills;

Analytical and problem-solving techniques, excellent troubleshooting skills;

Able to present and convince on any level from technical to management;

Able of decision making in difficult situations and considering a wide range of alternatives prior to making a decision;

Responsible and committed;

Able to work autonomously;

Team player;

Advanced English is required.

Job responsibilities:

In your role, you will make sure the team’s standard and processes are applied to all windows servers& clients in the Romanian organization;

You will advise and provide guidance on guidelines and standardization across the company;

Optimize the infrastructure/processes to further enhance the availability of the service by means of creating standard procedures and processes, participate in workshops, working closely with the other IT teams, following the guidelines of change management and incident management;

Be responsible for daily administration of local systems, taking care of their stability and performance;

Actively participate in improving team’s day to day activities via automation and orchestration techniques;

Perform IT L2 support;

Document new implementations and provide operational guidance;

Follow-up and resolve the incidents of the Windows Engineering Team incident-queue within the defined SLO’s;

Lead or participate in project realizations and coordinate teams involved (including 3rd party partners).

What we offer:

Professional development opportunities in a dynamic & engaging company;

Challenging ongoing projects;

Trainings related to your job profile;

Multicultural and dynamic team;

Up to date technology;

Private healthcare coverage (Regina Maria medical health services);

Meal tickets;

Performance annual bonus;

Special employee discounts in our stores;

Discounts dedicated to book-lovers, passionate shoppers and those who want to stay fit & healthy.