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Ideal Candidate:
- Excellent knowledge of German language (spoken & written)
- Minimum 1 year of experience in related process (training organization, training management)
- Experiences in learning platforms or related planning tools (HR database)
- Excellent knowledge of English language (spoken & written)
- Basic finance knowledge
- Customer service focus and strong interpersonal skills required
- Reliability
- Strong verbal/written skills and attention to detail.
- Ability to consistently deliver high quality customer service in a professional manner
- Taking initiative in a proactive manner to improve own and team work practices
- Ability to develop and deliver oral and written communications which convey complex information in a simple, easily understandable manner
- Ability to handle a variety of workloads with a high degree of accuracy, Excellent knowledge of MS Office in particular Excel and Powerpoint
- Happy to work self-dependent as well as in a intercultural team
Job Description:
- Support resourcing tasks and transaction processes related to Learning & Training
- Creates, schedules and reschedules training courses in the Learning Platform, books employees and provides evaluation forms
- Communicates with the local HR Business Partner, internal and external vendors, register employees to trainings, runs the internal billing system and approves invoices issued by the training vendors in collaboration with budget owners as well as local purchasing department
- Deals with the feedback provided by participants and trainers, informs local HR, managers and external vendors about the results
- Processing, Maintenance and administration of data on trainings in the learning management systems
- Organisation, monitoring and co-ordination of standard inhouse seminars for employees in Germany
- Manages the training logistics (booking of hotels, training rooms, sending information to participants, billing information, etc) and takes care of data privacy of training participants
- Process invoices and checks the invoices against orders
- Answer training related questions of managers and employees, solves issues and problems
- Manages the E-Learning trainings and Web Based Trainings in the Learning Management System (HR Suite, Global Teach or similar)
- Cooperates with external vendors
- Organize, update and maintain documents, records and files for training purposes
- Analyze, summarize, compile and submit reports to the local HR and management
- Supports delivery of reports to Business Partner’s, Manager and Competence Center Develop and promote training plan objectives and supervise the accomplishment of such objectives
- Support by the preparation and contribution of presentations (PowerPoint)
About DTSE
Deutsche Telekom Services Europe (DTSE) was founded iy Deutsche Telekom AG and delivers support services, with focus on HR, for the European footprint of DT Group.
Join us in this international environment and you’ll be exposed to many different competencies, cultures and languages.
If you want to join this innovative team and take the opportunity to be part of a growing company, apply now!
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