Loyalty Enhancement Executive

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

We are looking for passionate individuals who yearn for challenges and international work environments able to redefine the experience of our brands through digital.

Your job as a Loyalty Enhancement Executive is to make stuff happen. For this, you should have previous experience in defining, planning and implementing digital projects and you also have some account management, QA, UX, SEO, analytics, strategy, design and development knowledge.

Responsibilities:
•Planning, development and implementation of the Loyalty program that leads to the increase in consumers' retention and brand love building
•Responsible for planning, delivery, reporting and optimization of best-in-class digital loyalty program.
•Responsible for the implementation of Loyalty strategy, in line with long-term vision and overall business objectives.
•Responsible for increasing customer retention rates and lifetime value, through deployment of data driven loyalty strategy.
•Responsible for implementing relationship program that deliver world class customer experience whilst maximizing opportunities to drive engagement and retention.
•Inspires and supports innovation across our Digital Loyalty activities, with relevant help from our Digital Agency Partners.

Features:
•Integrity and trust;
•Think outside the box;
•Passion to develop brands using memorable experiences;
•Very good understanding of brand and digital tools;
•Team player;
•Ability to bring together, coordinate and build alongside talented people;
•Creativity.

Knowledge and experience:
•Minimum 3 years of experience in the marketing department (digital team), ideally within the FMGC, technologic industry or advertising agency;
•Digital environment – advance knowledge;
•Experience in budget management;
•Experience with project management software and apps, like MS Project, Basecamp, Jira etc.;
•UX and/or web design knowledge;
•Understanding of SEO and Google Analytics;
•Strong organization and time management skills;
•Strong communication skills;
•Very good command of the English language (writing and speaking);
•Microsoft Office, particularly Power Point and Excel;
•Presentation skills.

What we offer

Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to improve the lives of a billion smokers.