Manager Departament Vanzari

Shopkeeper, Sales Department, IKEA South-east Europe, IKEA Pallady Store, Bucharest

You see things a little differently. So do we. We believe that what you value is more important than what your CV says. We offer positions that will challenge your skills and let you grow. Come see things a little differently with us. As a Shopkeeper you will optimise the IKEA shopping experience in your shop and store to secure satisfied customers and increase sales.

About you:

• Previous experience of customer-oriented services or retail.

• Experience of working in a fast-paced environment.

• Experience of managing and developing a team, preferably in retail environment.

• An interest in home furnishing.

• Business-minded and result-driven with a customer focus.

• Experience of working in a commercial environment.

• Experience of working in a customer-oriented business.

• Experience of actively selling through understanding customers and their needs.

• Interest in people’s everyday life at home and home furnishing.

• Fluent in English and Romanian (both writing and speaking).

You will:

• Take responsibility for your department goals and secure that your action plan ensures the country priorities for your Home Furnishing Business (HFB) are implemented in your store.

• Ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers.

• Understand the different IKEA sales and communication channels and IKEA know-how in order to make the best commercial use of this information for different customers.

• You and your team actively sales steer to your department’s top-selling products, prioritised products (., overstock/övertag) and IKEA service products in order to maximise sales and long-term profitability.

• You act quickly on commercial opportunities, changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions).

• You keep an active eye on the competition and take appropriate action, when necessary, which you communicate to your matrix partner in the Service Office.

• You develop your team and its individual members and ensure you have a succession in place.

• You actively promote the IKEA social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability.

IKEA South-east Europe is an exciting and empowering region with great growth agenda in all countries – Croatia, Romania, Serbia, Slovenia, and Ukraine. We currently operate 6 stores, and we will open 1 new one in the upcoming period. We strongly encourage and warmly welcome applications of people of all cultures, backgrounds, and experiences because we believe that diversity in IKEA makes us stronger.

Please take into consideration that is mandatory to apply on the IKEA website with CV in English until 8th of September.