Network Support Engineer

Specific Knowledge and Experience:

- Good understanding of the concepts of system architectures and operating systems

- Experience in public or private or Hybrid cloud like Oracle Cloud, AWS, Azure, Google Cloud, Rackspace, VMWare

- Experience in at least one of the following technologies; TCP/IP Protocols, Network Interfaces, Aggregation and Virtualization, DNS, NFS, Samba, SNMP, NAT, Gateway, Naming Services, Sendmail, Network Security, Ethernet Switches (VLAN/VXLAN/STP) or Infiniband Switches, Routers, IPsec, Load Balancers, Routing Protocols (OSPF/BGP/MPLS/RIP), SDN, CDN, Network device drivers

- Experience with diagnostic tools such as iperf, mtr, traceroute, dig, cURL ssh, Wireshark, Network Logs, Netbrain, Thousand Eyes, Network Monitoring/Troubleshooting Tools, Network Performance, Terraform

- Experience configuring software based IPSEC and SSL based VPN Solutions such as openswan, openvpn, corente, openconnect, libreswan, vyatta, ipsec-tools/racoon, quagga

- Experience Configuring and supporting IPSEC-based VPNs and IPSEC capable hardware devices such as Juniper, Cisco, Sonicwall, Palo Alto Networks, FortiGate, Checkpoint etc.

- Experience with Cisco, Juniper, Arista, Brocade, Checkpoint, Mellanox, F5 products a plus

- Certification a plus: CCNA, Security, Network, AWS, Azure, System Administration in Unix/Linux/Solaris/Windows, VMWare, Openstack

- Experience in C programming or shell programming or python or perl or Java or Ruby a plus- Experience working with REST API based services a plus

- Experience in virtualization technologies a plus; VMWare, Xen, KVM, Hyper-V and/or Solaris LDOM/Zones

- Must have great skills in troubleshooting and problem resolution

- Good customer interaction and organizational skills, able to maintain a high level of customer satisfaction

- Excellent verbal and written English Language communication skills