NOC Agent

Playtika is a multiplatform social games developer. We are the #1 Facebook game developer as well as a Top 10 grossing developer on iOS & Android worldwide. Founded in, Playtika expanded quickly by acquiring other leading game now have 11 offices in 10 countries around the world with over 3000 Playtikans. Our business and our passion is to immerse people into a thrilling entertainment experience. Currently our games are enjoyed by more than 6 million users daily and over 20 million users monthly.

• A Network Operations Center (NOC) in a leading and fast growing organization
• The NOC engineer is responsible for monitoring and supporting company production system and application related issues.
• The NOC Engineer would play a key role by coordinating operations and engineering teams in order to identify and triage outages, verify service impact to the users, send out status updates, dispatch the appropriate subject matter experts, liaising with 3rd party suppliers and identify root cause to implement a fix
• The working environment is intensive and demands working in irregular hours including 24/7 shifts.

Requirements

• Good English skills both verbal and written, natural aptitude for dealing with people
• Strong delivery orientation (experience in working in B2C environment is an advantage)
• Organizational skills with the ability to multitask in order to handle multiple tasks in a real-time environment
• Strong analytical skills and able to collect and interpret data from various sources
• Ability to assess and priorities faults and respond or escalate accordingly
• Fast-learner.

Desirable Skills

• Good troubleshooting skills
• Good academic background with a degree or equivalent qualification in Information Technology, Computing or relevant subject
• Experience in a Technical support or similar role
• Experience in working with monitoring tools (Zabbix, Nagios, Icinga).

We Offer To All Our Employees

• Work with creative friendly team using cutting-edge technologies
• Annual salary review and performance bonus paid twice a year
• Free food and taxi for night shifts.