Online Community Administrator

JOB DESCRIPTION

With respondents to its surveys in 100 countries and 5 millions “panellists” located in Europe, the Americas and the Asia-Pacific region, our client network spans online panels, real time sampling and mobile respondents.

We are looking for an Online Community Administrator whose Main Responsibilities are:

• Work and coordinate with account teams for managing and executing the flow of tasks and events for Ipsos Online Communities;
• Execute ongoing member database management (includes members’ recruitment, assigning roles, ranks, category algorithms, coordinating unsubscribes and inactive members, completing profile changes, scripting quantitative surveys or managing invitation communication, etc.). Everything is done using several advanced software platforms;
• Master interface for the Online Community Platform, including full understanding of configuration functionality, member management, data integration, and reporting capability;
• Manage and report on key metrics and costs to ensure project objectives and budget are maintained and tracked;
• Management of community structure with content updates;
• General project and team resource management including maintaining project documentation, status reports and team communications

THE CANDIDATE

• Bachelor’s degree (BA/BS, etc.) required;
• Marketing, Sociology, Communication would be a plus;

Skills

• Strong verbal and written communication skills (must be proficient in English – verbal and written, day-to-day tasks will be managed completely in English);
• Proficient using Word, Excel and PowerPoint;
• Well versed in online & interactive environments. Very familiar and comfortable working with and in technology on a daily basis;
• Able to organize and prioritize multiple projects in a fast-paced environment;
• Experience in online Market Research, Marketing or Project Management is a plus;
• Basic HTML skills is a plus;

Attention

• Working hours: from 4:00 pm to 00:00 am (has to match US schedule);
• Company is providing taxi vouchers for the time of departure.

Benefits:

• Motivating salary: RON NET + meal tickets + nightshift bonus
• Awesome colleagues and awesome working environment: colorful and vibrant
• An amaizing experience working with the assigned community – people to talk and learn from abroad
• A team-oriented and collaborative environment
• A sense of accomplishment by coordinating a variety of roles and resources to bring projects to fruition;
• An international culture of innovation and a continued chance for skills building

ABOUT OUR CLIENT

Academia de HR (HR consulting and training) is recruiting for its client, a company that is passionately curious about people, markets, brands and society. Our Client is the 3rd largest company in market and public opinion research and delivers information and analysis that makes our complex world easier and faster to navigate and inspires people to make smarter decisions.

The company has a strong presence in 89 countries and 16k employees.

In Romania, our Clients is exploring and implementing innovative and interactive data collection techniques for the online & mobile environment, and they are hiring over 1000 passionate online and mobile research professionals. The company is committed to deliver industry leading research on a wide range of international projects.