Operations Skills Development Executive

PURPOSE STATEMENT

Pro-actively engages with business partners to ensure the right capabilities (competences, knowledge, behavior) exist in the organization.
Contributes to developing Operations Function training platforms and solutions and raising the profile of Operations Training & Development to encourage progressive learning process and result based training culture.
Contributes to an effective training approach in building the Functional Skills, Knowledge and Behavior requirement for all employees.

MAIN ACCOUNTABILITIES

Implement Operations Training & Development plans to ensure BAT best practices are consistently applied & integrated into local organisation.
Support the development of a coaching culture within Operations function
Coordinates development programmes based on both the organization's and the individual's needs
Actualize training plan and reports training activity KPIs
Assess the return on investment and return on expectations of any training or development programmed
Amend and revise programmes as necessary, in order to adapt to the changes that occur in the work environment
Develop pro-active solutions on Learning & Development related issues
Act as a learning ambassador within the organization
Advice and assist top and line management on matters related to Operations Skills Development, procedures and programmes
Cooperation and continuous looking for best practices with other Operations Skills Development counterparts within and outside BAT Romania

Requirements 

University degree with 3 – 4 years of working experience in a multinational environment
Language skills : proficiency in English
Good Organizing Skills
Flexible, able to cope well with an increasing changing environment
Strong interpersonal and communication skills
Process (re) design and development experience
IT literate in all common software programmes