Operations Skills Development Manager

PURPOSE STATEMENT:

• Pro-actively engages with business partners to ensure the right capabilities (competences, knowledge, behaviors) exist in the organization.
• Responsible for raising the profile of Operations Training & Development to encourage progressive learning process and result based training culture.
• Ensure effective training approach in building the Functional Skills, Knowledge and Behavior requirement for all employees.
• Creates and implements staff development programs that support the organization succession planning objectives and foster a highly effective and leadership structure.
• Develop and implement organisational development strategies for Change and Effectiveness, which supports delivery of the overall business strategy.
• The incumbent will be expected to deliver the Factory’s Learning & Development strategy.

Main responsibilities:

• Creates and implements Factory’s Learning & Development strategy to support delivery of the overall business strategy
• Develop an overall strategy for the continuous development of Functional skills , Knowledge and Behaviour in Ploiesti factory in order to ensure individuals have the right capabilities to deliver effective operational results.
• Implement Operations Training & Development plans to ensure BAT best practices are consistently applied & integrated into local organisation.
• Design and coordinates development programmes based on both the organisation's and the individual's needs
• Manage the total training budget; assess the return on investment and return on expectations of any training or development programme
• Position Operations Skills Development management as a critical business success factor in driving a high performance culture
• Develop a highly effective technical training team that can deliver technical training programme and technical training requirements to meet business requirements.
• Develop and upgrade Technical Training Specialists’ / Trainers’ competencies through exposure to new training techniques, methodologies, suitable training programmes and involvement in relevant projects to deliver optimal result.
• Lead the  Technical training team in achieving Line of Sight through clear role & responsibilities with positive performance outcomes and achieving a winning organization and promote team work among the Region’s pool of technical trainers and specialists.
• Maintain good networking with OEM manufacturers and external training providers with regards to latest technical technologies, training techniques and training aids to ensure continuous improvement.

Competencies needed:

• University degree with 3 – 4 years of working experience in a multinational environment
• Language skills : proficiency in English
• Deep learning and development functional knowledge
• Able to challenge self and others - assertiveness
• Flexible, able to cope well with an increasing changing environment
• Influential and persuasive (negotiating skills)
• Strong interpersonal and communication skills
• Project Management skills
• Pro-active, initiative taking, self-starter with a focus on continuous improvement
• Assessor skills
• Good business understanding
• Process (re) design and development experience
• Ability to work in a highly complex, international organisation/ environment
• IT literate in all common software programmes