Order Management with Eng and Fr/ Sp/ Dutch/It PMT

The future is what we make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.
That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.
Are you ready to help us make the future?

Job purpose:

Work as part of a successful Order Management Team (OMT) team responsible for delivering all aspects of Order Management administration. Comply with business processes and controls to deliver ‘best in class’ customer service and order management fulfillment.

Are you curious about what this role implies?

• Work within guidelines of Global policies and processes
• Customer order processing in ERP system;
• Ensure good document control
• Generate Standard Sales Orders; Warranty Orders; RMA orders
• Requisitioning parts, materials, services
• Creation/extension materials and Maintain Price List
• Follow credit approval process (including dispute resolution)
• Customer master data set up & management
• Execute Approved Special Pricing correction
• Order Acknowledgement
• Coordinate Goods receipt of orders on delivery and Out Bound Deliveries
• Enables communication flow between customer and our ISC units
• Logistics Activities- coordinating with Factories for arranging deliveries
• Coordinating with warehouse for arranging deliveries
• Follow up activities for customer invoicing to ensure better cash flow
• Expedites (work with planning, manufacturing, engineering, manufacturing, supply chain, & customer)
• Outbound & Return Logistics Issues
• Coordination for Cost Invoice from factory
• Customer Invoicing
• Customer Credit Notes
• Reports Tracking maintenance: weekly, daily, monthly reports
• Supports manager with ad-hoc tasks

Then you should have:

• Some experience in a Customer Services environment, preferably with contract administration expertise
• Experience working in a multi discipline team
• Customer and action oriented
• Self-motivated with good communication skills
• Strong team player with positive outlook
• Proven organizational and self-motivation abilities
• Ability to interact with a wide variety of customers in various countries
• English Fluent
• German or Arabic Fluent 

We are offering:

• Have the opportunity to join a team supporting a international project;
• Be part of influencing future business decisions as the project evolves;
• Establish global working relationships where your actions directly impact our customers across the world;