Order To Cash Officer with Portuguese

Responsibilities:

• Customer relationship administration;
• Management of all incoming requests/ orders;
• Management of the backlog (orders and orders related requests);
• Billing process management;
• Ensuring correct sending of the customer invoices to the correct recipient, according to procedure agreed with Client;
• Ensuring bank statement posting in SAP for client entity code;
• Incoming cash clearing against customer invoices;
• Client related reports and bad debt provision calculation;
• Addressing all written/ verbal requests and complaints received from the Customer;
• Processing improvements proposals/ implementation.

Qualifications:

• Advanced level of English and Portuguese;
• University graduate or student in the final year of studies;
• Basic domain knowledge (supply chain, logistics);
• Previous work experience, preferably in SAP (SD/MM module), Logistics, Supply chain, Order Management or Customer relations management is an advantage;
• Experience in International trading, Fiscal policies, Tax structure is an advantage;
• Good working knowledge of MS Office (especially Excel);
• Good verbal & written communication skills;
• Good analytical & synthesis skills;
• Rigorous and accurate working style;
• Good Customer service skills;
• Dynamic person, solution-oriented;
• Self confidence & independence in decision making;
• Punctuality & Flexibility;
• Team spirit.

Benefits:

• Temporary remote work due to the pandemic and return to office after the situation improves;
• Relocation package;
• Opportunity to work for one of the biggest brands in the world in a unique work environment;
• Great career opportunity with a leading international outsourcing company;
• Opportunity of professional and personal development in a multinational working environment through a variety of training programs (hard/soft skills);
• Attractive compensation package with full access to a variety of benefits available through an online platform; the package can be customized on monthly basis depending on each employees’ needs.