Order to Cash Specialist with Dutch

Requirements

• Dutch – advanced level, verbal & written
• Accurately entering date in ERP System
• Responsible, well organised, thorough, proactive
• Ability to analyse data for errors
• Ability to work as part of a team or alone
• Superior Keyboard skills
• Time management skills
• Data literacy: competence in finding, manipulating, managing, and interpreting data, including not just numbers but also text and images
• Excellent knowledge of MSOffice applications
• The ability to use Excel to gain greater efficiencies in their job
• Filter data and manage a filtered list
• Modify a database and insert data from another source

Responsibilities

• Create customer cards with their physical and financial details
• Open contracts, open recurrent billing
• Input the orders with relevant equipment and prepare/do the billing for this job
• Able to work with different environments handling multiple clients and contacts for each contract or invoice
• Perform timely execution of month end closing procedures
• Team work - Assist team in backlog or exigent situations. Ensure compliance with team leader's work related instructions
• Receiving Template contracts from Sales teams and Client relations
• Adhoc amendments to existing customer contracts in ERP system
• Quality check contracts for Purchase Orders before inputting. Value of PO must match value of Template, QWS
• Verbal and email communication with colleagues
• Liaise with Engineers and subcontractors for chasing paperwork/details of service call
• Upload/input invoices on to client portals
• Raising credits & re-invoicing
• Quality checking all invoicing before it is posted
• Review order accuracy, and validate data provided by Operations, invoice note creation and order fulfilment
• Adhere to specific customer billing needs
• Meet department-standard metrics while maintaining high quality performance
• Assist with adjustments for billings
• Review client approval in third party billing system
• Perform timely execution of month end closing procedures
• Work in cooperation with other departments to ensure quality customer service is provided
• Evaluate and update billing systems, processes and procedures
• Contract database management
• CMS management (Audio & Visuals)