Partner support specialist

We are looking for a Partner Support Specialist to join our global Company on a permanent basis.

For those of you that have excellent English skills and your desire is to work in a dynamic role that involves interaction with people of different cultures and comes with the opportunity of professional progress, we would love to hear from you. 

Main responsibilities:

• To manage clients and partners (internal and external) enquiries, complaints and issues
• To interact with customers by phone and email to provide and process information in response to their requests and concerns about our products and services;
• Build customer relationship by listen actively, question appropriately by providing update and feedback
• Proactively negotiate the booking disputes with suppliers or hotels as required to obtain the best possible outcome for our clients and the company.
• Input data into systems and documentation.
• Be able to work effectively with others and contribute to team task accomplishments.

What we need from you:

• Excellent written and verbal communication skills in English;
• Excellent knowledge of MS Office applications, in particular Word and Excel;
• High accuracy and attention to details;
• Able to work effectively under pressure and in an organized manner, juggling multiple priorities.
• A “can do” approach.

Besides the career we offer:

• An amazing training experience from day one, where you will be trained and supported extensively to ensure your success;
• Discounts on hotel accommodation around world for friends and family;
• Professional Development and advancement opportunities;
• Private medical health care;
• 7Card Gym membership |(discounted);
• Meal tickets;
• Referral bonus;
• Temporary hybrid work (remote & office work). Working from the office will be required in different situations, for example, (but not only) during the training period. More details about our current hybrid work system will be provided upon application.

This is a full time position, with 40 hours per week. This position requires working in shifts after initial training is complete.

Apply to find out more!