Performance Engineer Night Shift – Romania

For our new services and operations center in Romania we are now looking for a motivated team playeras Performance Engineer_ Night Shift.
MainMain tasks:
Run out of hours reports to support Projects
Provide reports to allow SLA / business targets to be achieved.
Daily Capacity reports
Monthly SLA / contractual reports
Control reports / Proforma detailing counter structure

Required compentencies:
Proven knowledge of Ericsson, Nokia, Huawei Mobile Network platforms to enable the creations of reports.
Capability on Performance platforms such as Proptima (MYCOM) to allow reports to be built and maintained.
Excellent Excel skills using Marcos (VB), Pivot tables etc….
Access to customer database
Ability to work as part of a team
Ability to perform job functions to standards under pressure of tense/confrontational situations
Ability to remain calm and courteous with demanding/difficult customers and/or situations
Ability to provide concise and clear, written and verbal reports
Ability to work independently
Fluent communication in English (Written & Verbal)
Experience of producing and delivering customer presentations
Proven ability to interact with diverse customers in a multi-cultural environment
Experience of the software development life cycle desirable but not essential.
We offer you to be part of a brand-new office from the beginning and constant development. Connect44 employs a diverse range of talent to create an environment that fuels innovation and continuous improvement and success. If you have passion for your work, for your team, for the company and the services we deliver, join our company. We live a family atmosphere, support each other and always have space for a good laugh.

 Connect44 was founded in the heart of Switzerland inur goal was to support Telecom Operators and Equipment Manufacturers to design, manage and Optimise Mobile Networks. Starting with some of the first 2G voice networks, we began to grow our team of professionals to equip ourselves for new projects with new technologies and new ways of working. Investing substantial amounts of our budget on training, we started to move into 3G then 4G. Soon came the changes to IP networks, VOIP and preparing networks for large amounts of data by modernisation of old analogue networks to the digital standards. Over the past years Connect44 has steadily developed key longterm partnerships with its clients in many European countries with offices in Switzerland, UK, Germany, France, Romania and Chile.

We pride ourselves on having a team that includes some of the top engineers in our industry. Many of our people have been with the company for over 15 years showing great commitment to Connect44 and our client focused approach. The group has over 400 employees amongst its ranks with 350 of these being specialist engineers that deliver our services with great enthusiasm and care. The rest are dedicated professional people that focus on running an organisation with excellent internal communication, is fast to react to client needs, agile, lean and takes great satisfaction in achieving excellent results. We have been very lucky to be able to develop some strong and long lasting relationships with our clients built on trust from both sides. We strongly believe that integrity in dealing with customers is a prerequisite for a successful and sustained business relationship.

For the future we aim to further develop our team so that we can move forward with our clients in this ever changing market place. We look forward to strengthen our service portfolio with new services and start to embrace the new and exciting opportunities that will come through digitalisation. Connect44’s success journey may have started in, but in fact it has only just begun.