Portuguese Customer Support - Bucharest

REQUIRED SKILLS:

• Fluent in Portuguese and medium English skills;
• Ability to stay calm when customers are stressed or upset;
• Comfortable using computers;
• Strong verbal communication skills;
• Experience working with customer support.

RESPONSIBILITIES:

• Provide support, including procedural documentation;
• Respond within agreed time limits to call-outs;
• Work continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritize and manage many open cases at one time;
• Establish a good working relationship with customers and other professionals

BENEFITS:

-Private medical insurance;
-Account to online library;
-Meal Tickets;
-A 7 card Subscription;
-Incentives and also bonuses for our employees;
-The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.