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Requirements:

- Strong client service expertise with minimum 1 year experience in a client service position;
- Experience within the international business environment is an advantage;
- Basic knowledge of market research processes and methodology is an advantage;
- Fluent English;
- Familiarity with computers & Internet;
- Excel and Word knowledge – medium to advanced level;
- Structured, logical thinking, good organization skills, initiative, creativity;
- Accuracy and ease with numbers;
- Interest for details, eye for detail;
- Efficient in stressful situations, ability to manage priorities.

 

Key responsibilities:  

  You will need to:

- Manage relationships with the assigned clients from the moment the client requests an offer to the point of implementation of the project;
- Build the formal price offers for clients;
- Negotiate prices with clients and costs with suppliers on a project basis;
- Be dedicated to accounts from countries across North America

- Have a direct impact on margins and revenues;
- Provide client tutoring for all new services and products;
- Re-engineer the process whenever needed;
- Ensure direct, honest and fluid communication with co-workers.

 

Offer (bonuses, benefits):

We offer a competitive salary and the possibility of developing a successful career in an organization.

Ipsos is the 3rd largest global company specialized in market research studies with presence in 89 countriespermanent employees and more than 5000 clients. At Ipsos we are passionately curious about people, markets, brands and society. We deliver information and analysis that makes our complex world easier and faster to navigate and inspires our clients to make smarter decisions. We believe that our work is important. Security, Simplicity, Speed and Substance applies to everything we do. As a part of Ipsos Group, Ipsos Interactive Services (IIS) is exploring and implementing innovative and interactive data collection techniques for the online & mobile environment.

IIS is a global network with local offices in 28 countries around the globe and over 1,700 passionate online and mobile research professionals having expertise in the Ipsos’ 4 specialisms and on Ipsos products, committed to deliver industry leading research on a wide range of international projects. With respondents in 96 countries (approximatelylocated in Europe, the Americas and the Asia-Pacific region and overrespondents in Romania), Ipsos network spans online panels, real time sampling and mobile respondents.

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