Process Manager

About Atos

Atos is a global leader in digital transformation withemployees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored end-to-end solutions for all industries in 71 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos operates under the brands Atos and Atos|Syntel. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

What are we looking for?

We are looking for PROCESS MANAGER ( CFS PM) to join our team.

Key Accountabilities:

▶The CFS PM works closely with Program Management, customer and other T&T Delivery Organizations

▶Read the contract, MAIA Calculations and solution design

▶Clarify and define the scope of the CFS stream: Processes, Tooling, Security and Access Management, Governance, SSRs and Provider Management.

▶Prepare a project plan based on the contract, master project plan from Program Management and solution design. ▶Prepare a gap analysis and request for additional budget and raises risks in case of deviation

▶Define, forecasts and raises resource request based on the scope

▶Coordinate all project deliverables and project resources

▶Achieve project milestones and ensure that timelines are met

▶Present progress of the CFS Stream in Warrooms and Steeros and customer meetings

▶Prepare weekly status presentation to all defined stakeholders

▶Prepare and report on a weekly and monthly basis project budget reviews, controlling and forecasting

▶Prepare and communicate lessons learnt

▶Ensure closure of T&T and acceptance by the AST and the customer

Key skills:

The Process Manager has the following key-skills:

• Builds long-term relationships with internal colleagues;

• Excellent German and English communication skills (written and oral);

• Successful delivery against commitments and deadlines.

Experience/Knowledge Essential:

• Proven track record and knowledge of change management principles, methodologies, tools and their implementation in large complex environment;
• Strong operational experience in the  Management process;
• Understanding of the ITIL best practices;
• Experience in a customer service environment;
• Outstanding stakeholder management skills including interpersonal, influencing and communication skills;
• Competent with Microsoft Office
• Proficiency in GERMAN language. English is a plus.

What we offer

• Training and certifications: Ongoing In-depth training with current and emerging products and technologies;
• Flexible benefits: Medical program, Sports benefits, Lunch vouchers, Mobile phone, Laptop;
• Compensation: Competitive salary package and relocation bonus for candidates outside West Area;
• Extra vacation days;