Production Front Line Manager

Coordinating the shift employees, including planning, organizing and controlling their activities so that all standards related to cost, line efficiencies, waste, health and safety of personnel, productivity, quality, food safety and consumer risk protection are provide a single point of leadership on shift ensuring day to day alignment of stakeholders and direct reports to deliver shift performance. The role holder will be responsible for managing all people related issues on shift as well as identifying opportunities for future improvements to shift performance.

SPECIFICS:

• Supervises and ensures that all activities are completed according to the production plan.
• Coordinates activities by scheduling work assignments, setting priorities and directing the work of subordinate employees.
• Creates an innovative environment for delivering the right KPIs, related with quality, productivity and efficiency, and proposes improvement projects related with the matter.
• Solves situations, which arise in individual production or operation sections.
• Evaluates and verifies employees’ performance through the review of completed work assignments and work techniques.
• Sets yearly specific business and people objectives for subordinates, supports the employees in achieving these objectives, evaluates them formally twice per year and proposes rates for their performance.
• Identifies staff development and training needs and inform the proper responsible (manager and/or human resource department).
• Ensures that proper labor relations and conditions of employment are maintained.
• Maintains records, prepares reports and composes correspondences related to his/her activity.
• Supervises and is responsible for production quality, co-operates with Quality & Environment Department and participates in supervising the quality level.
• Ensures compliance with quality specifications, HACCP and internal food safety & personnel safety procedures in the production department by communicating the working instructions and procedures to all interested parties and by training the production employees.
• Supervises implementation of all necessary repairs and maintenance programs and keeps the equipment in good working condition.
• Is authorized to define priorities connected with maintenance repairs and collaborates with maintenance manager in assuring the maintenance staff.
• Assures that shift members follow personnel guidelines, know their job requirements and are thoroughly trained.
• Insures that the shift has the right number of personnel according to PepsiCo standards and proposes immediately replacements in case of vacancies.
• Insures that proper back up trained persons are available for the key positions under their supervisions.
• Participates and is proactively involved in activities related with developing new products on the line, installing new equipment and insures that a proper feed back is sent to the correspondent department that leads the activity ( R&D, Engineering, Project Manager).
• Daily close communication with the other Supervisors for evaluation and review of all systems implemented in the production (Quality/Food Safety/Maintenance/Health and Safety).
• Actively participate in daily shift meetings and contribute/commit on the deadlines agreed with Planning and Reporting Department.
• Fill in SAP back flash data reports.

• Train, coach FLE pellets
• Function as a product expert and “go-to” for maintaining product quality
• Fully utilize the Performance Process to solve complex problems
• Assist with external support requests.
• Periodically performance review with pellets operators
• Support for R&D department for implementing new product NPD or developing the existing ones.
• Develop action plans for KPI’s under target;
• Develop data basis for monitoring the pellets KPIs.
• Initiate and drive productivity projects.

QCDM Process daily responsibilities:

• Responsible to ensure Line Standards are sustained.
• Provide governance of escalation to 24 Hour QCDM.
• Review actions due for completion, all completed actions should ensure root cause has been addressed, before closing.
• Identify losses against 24 hour targets.
• Support team to identify risks in QCDM Process.
• The FLM agrees focus and actions between now and next 24 hour Meeting.
• Demonstrate continuity of Line standards, at handover.
• Using the QCDM process.
• Ensure that Standard Work in the zone is respected by direct reports.
• Daily Gemba for Standard Work and Physical Standards check.
• Deliver support to improve Standard Work and Physical Standards.

Qualifications/Requirements

Qualifications:

• University degree, preferably in Food Chemistry Engineering;
• 3 - 5 years’ experience in a production environment in areas such as: process technology, production planning or coordination;
• Experience in managing people;

Abilities:

• Ability to work in team is mandatory;
• Ability to rotate shifts;
• Flexibility to work weekends and holidays when required;
• Resistance to high pressure; good management of change;
• Good command of English language;
• PC skills (Word, Excel, SAP);
• Certification as SET;
• Certified as able to perform all aspects of applicable FLE job;
• Skill in facilitating training sessions/meetings (instruction, facilitation and coaching skills);
• Skill in differentiating different levels of on-the-job performance in FLE;
• Skill in training and developing others;
• Ability to influence others;
• Skill in evaluating training, tools, on-line information;
• Understanding of the importance of the KPI scorecard;

Ability to collect data and to demonstrate ROI for training investments and also for new productivity ideas.