Project Manager - Flutter UK&I

Role purpose:

We are looking for a Project Manager to work with key business customers, stakeholders, external technology partners and groups within the PPB business to lead initiatives from concept to customers.

The Project Manager is empowered to drive the successful delivery of initiatives through effective planning, risk and dependency management and transparency with the relevant stakeholders.

With strong foundations in project management disciplines, they’re the go-to person for the initiatives they lead.

The Project Manager is responsible for planning of product and technology initiatives based on prioritization input. The Project Manager is also responsible for role modelling and ensuring the adoption of operating model behaviours for the initiative they lead.

Accountabilities:

Leadership & Business Context

• Motivates co-workers to attain goals and pursue excellence.

• Be resilient when the initiative team is facing setbacks they can’t resolve and provide resolution and encouragement.

• Keep up-to-date with commercial status and ensure initiative team understands the wider context of their initiative.

Teamwork & Staff Development

• Coach and guide on common language usage across multiple initiatives.

• Supports new team members to onboard.

• Supports junior / intern members to grow in their career.

Stakeholder Management

• Able to simplify complex issues/risks/plans to effectively communicate (both written and verbally) with non-technical Senior stakeholders.

• Effective at leading initiative meetings.

• Builds a knowledge base of each stakeholder's business, systems and objectives.

• Seeks feedback from stakeholders in a process of continual process improvement.

Governance, Programme Delivery

• Resolves and/or escalates risks and issues in a timely fashion.

• Understands how to communicate difficult/sensitive information tactfully.

• Understands the PPB operating model and can articulate how it works to stakeholders from different functions.

• Able to adhere, with little support, to optimal methodology, in line with the agreed operating model and initiative specifics

• Hosts ‘lessons learned’ for the initiative, identify future improvements, shares with the other Project Managers and implements them during the next initiative.

• Quickly adapts planning to new initiatives across different domains.

• Leads medium-high complexity cross-tribe initiatives with little support required.

• Controls initiatives throughout the lifecycle. Reports status and prognosis.

• Initiates management actions in response to initiative progress reports (achievement, productivity and risk).

• Identifies future or potential pitfalls and creates mitigation or contingency plans in a timely manner to remove obstacles.

• Determines an optimal method for effective flow of communication between multi-regional teams.

• Clearly articulates priorities to the delivery teams and stakeholders.

• Provide visibility of project resourcing from a capacity and capability point of view.

• Ability to set priorities and focus teams on what is most important.

Key Competencies:

• Customer Obsessed: Is Analyses customers' journeys as they interact with PPB and identifies moments of truth for each interaction; anticipates potential changes in customer priorities and expectations; puts customers at the heart of all that we do; uses customer knowledge to identify and drive continuous improvements and enhance customer service; builds and delivers solutions that meet customer expectations – consistently focused on taking care of customers.

• Effective Communicator: Is effective in a variety of communication settings; one-on-one, F2F, virtual meetings, small and large groups, or among diverse styles; actively listens to others and takes opinions and ideas on board; demonstrates humility in their dealings with others; provides timely and helpful information to others across the organisation.

• Hungry for Results: Achieves results at pace with energy and drive; consistently achieves and exceeds expectations; takes accountability and always delivers on what has been promised; action orientated, agile in approach, calls out when things go wrong; sets stretch goals and holds self and others to high standards of performance; demonstrates rigour and commitment to activities; always acts with integrity and invests in building trust with all stakeholders.

• Wins Together: Is a team player- by working collaboratively is able to establish and engage networks to achieve shared objectives; acting as a key support whenever possible; effectively communicates and shares information to ensure others are fully informed; praises others for their contributions and accomplishments; gains trust and support of others.

• Commercially Savvy: Knows how businesses work and how organisations make money and stay competitive; provides business insight by keeping up with current and possible future practices and trends in the organisation, with the competition, and in the industry; uses knowledge of business drivers and strategies to guide actions as well as being aligned to business goals.

Additional Competencies

• Resilient: Maintains excellent composure and professionalism even in very difficult situations; confident under pressure, handles and manages crises effectively; bounces back from setbacks and acts as a role model for others; maintains a positive attitude despite adversity; skilfully handles challenges and obstacles applying insights from others and lessons learned from mistakes.

• Nimble: Quickly understands and adapts well to new and unfamiliar situations or challenges; consistently performs experiments to find the best solution; learns from others' experiences and shares lessons learned from own mistakes; is transparent about failure and views mistakes as opportunities to learn.