Quality Engineer Customer Liaison

We are looking for a Quality Engineer Customer Liaison for our client, a multinational company based in Timisoara.

Your responsibilities will be:

• Ensure that the quality issues identified either internally or by the customer are solved using the company problem solving methods (8D Report, Problem Solving Document, etc.);
• Analyze defects in order to identify the nonconformity cause, prepare necessary corrective / preventive actions together with the other departments, follow up, verify and release corrective actions;
• Ensure all quality activities are performed to IATF 16949 and internal quality management system standards and specific customer requirements;
• High involvement in the continuous improvement of the process’ efficiency;
• Take part to the customer audit, when necessary, and actively participate on certifications audits for his/her area of expertise;
• Evaluate results of customer’s product audits and provide feedback to the organization;
• Support customer regarding corrective and preventive actions;
• Evaluate parts returned through warranty system together with the responsible engineer;
• Initiate customer responses and action plans;
• Check the conformity of products using customer’s standards through internal audits for process and product.

Must have:

• At least 2 years experience in quality operations;
• Experience in automotive industry represents an advantage;
• Customer or supplier experience represents an advantage;
• University Degree;
• English - advanced level;
• Driving license;
• Available for business trips. 

Benefits:

• Salary based on experience and skills
• Bonuses and meal tickets
• Private health insurance
• 7 Cards
• The 13th salary