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RESOURCE COORDINATOR- GERMAN or FRENCH- BRASOV
RESPONSIBILITIES:
- Manage / Facilitate end-to-end support requests
- Maintain adequate notes for each request handled to keep remind of team abreast of the status and pending issues
- Submit weekly and monthly status reports (as required according to business demand)
- Attend operations team meeting to give updates and/or recommendations on any issues where new processes and procedures should be considered
- Contribute to additional projects as delegated by the Management team
- Be an active member of a virtual team
- Ensure compliance with company regulations with regards to Data Protection and Information Security
REQUIREMENTS:
- Native or near native language proficiency in GERMAN or FRENCH
- Native or near native language proficiency in ENGLISH
- Demonstrated professional customer service skills with a respectful and positive attitude
- Excellent spoken and written communication abilities
- Project management and coordination skills
- Demonstrated analytical and problem-solving skills
- Self-motivated, hands-on and independently working individual
- Adaptability and capacity to easily find solutions
- Proactive attitude
OUR OFFER:
- Attractive rewards and additional performance based bonuses
- Annual fixed bonuses
- Full private medical insurance & discounted prices for the dependents of the employee
- Child birth support
- Online library access for passionate book readers
- Health & Nutrition: Health and wellness services at the office
- Various discounts for gym classes & other recreational activities
- Free development training, for both personal and professional purpose, via our E-Learning platform
- Multicultural and enthusiastic work environment
- Access to the company’s cultural events including well-known festivals in Romania
- Lunch vouchers