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New opportunity in e-commerce sales career!
If you have excellent English skills and you also speak at least one of these languages: German, French, Italian, Spanish or Portuguese, if you are passionate about travel and want to start a career in e-commerce sales, we have a fantastic opportunity for you.
Your mission is:
- Manage the processing of bookings to customers over the phone
- Convert email and phone enquiries into confirmed bookings
- Sell our add-on products to customers wherever possible
- Provide backup support to the reservations processing team during peak seasonal needs
- Provide language support to the reservations processing team and Customer Care team
- Provide world class service to our inbound existing customers
- Suggest and sell alternative rental options to customers where applicable
- Identify and cross-selling our additional products and services
What we are looking for:
- Enthusiastic colleagues who want to develop and grow their sales skills
- Able to manage customer interactions in 2 or more languages – specifically English plus German, French, Italian, Spanish or Portuguese.
- To be flexible in working hours to ensure coverage and optimization of sale activities. Availability to work late (12:30 - 21:30) shifts, and one day of the weekend
- High levels of enthusiasm and motivation
- The ability to listen to what our customers are telling you
- Someone with a very high standard of communication, both written and verbal
- The ability to learn and use systems and technology quickly and confidently
- Someone who can adapt quickly and easily and who is not afraid to change their thinking
Benefits:
- Training experience from day one, where you will be trained and supported extensively to ensure your success.
- Opportunity to earn great commission payments.
- To work alongside a cool young team of people who will support and encourage you all the way.
- Discounts on hotel accommodation around world.
- Professional Development Training Sessions;
- Medical Health Care
- 7Card Gym membership |(discounted);