SAP ISU CRM

Role - SAP ISU CRM

Employment - Full time/ Permanent contract

Location - Remote work

Language required - German + English

Experienceyears

Role Description

The primary focus of this position is to support the SAP IS-U CRM application for the customer
by providing resolutions to incidents, service requests, and change requests.
Familiarity with incident management and change management processes in solution manager
to carry out support activities would be an added advantage.
Has worked under pressure in handling a steady load of issues while simultaneously meeting
agreed on Service Level Agreements

Required Skills:

German native Speaker

Minimum 2 – 8 Years CRM Sales (and less Marketing)

ABAP / ABAP OO experience: 2 - 8 Years.

Development Experience Component Workbench (WebUI) 2 – 8 Years

Deep GENIL/BOL knowledge

Customizing Experience (mostly Sales and general Functions like Organization Model)

SAP IS-U Experience 2 – 3 Years

SAP BW Interface knowledge

JavaScript/HTML Experience

market communications by Metering point operator process

Should have in- depth experience in Support activities (Incidents, Service Requests and
Enhancements)

Should have the customer facing experience.

Should be able to mine new opportunities and build a custom Function Module with
medium complexity program logic.

Capability of finding automation opportunities

Desired Characteristics:

Strong oral and written communication skills, strong interpersonal, leadership, and
teambuilding skills with the ability to interact effectively with all levels of the organization.

Ability to research and resolve issues.

Ability to handle multiple priorities, communicate task status clearly and meet deadlines
with minimal supervision.

Flexibility to travel to customer sites is must

*We do provide training for all employees*

(Salary will be discussed depending upon the experience and qualifications)