SAP ISU Workflow

Role - SAP ISU Workflow

Employment - Full time/ Permanent contract

Location - Remote work

Language required - German + English

Experienceyears

Role Description

Role Description
The primary focus of this position is to support the SAP ISU Workflow application for the customer by providing resolutions to incidents, service requests, and change requests.
Familiarity with incident management and change management processes in solution manager to carry out support activities would be an added advantage.
Has worked under pressure in handling a steady load of issues while simultaneously meeting agreed on Service Level Agreements

Required Skills:

German native speaker

Minimum work experience: 2 - 8 Years.

Cross functional Know-How

SAP-IS-U Workflow / change management know how (specific for German market)

market communications by Metering point operator process

Should have in- depth experience in Support activities (Incidents, Service Requests and 

Enhancements)

Should have the customer facing experience.

Should be able to mine new opportunities and build a custom Function Module with medium complexity program logic.

Capability of finding automation opportunities.

Desired Characteristics:

Strong oral and written communication skills, strong interpersonal, leadership, and teambuilding skills with the ability to interact effectively with all levels of the organization.

Ability to research and resolve issues.

Ability to handle multiple priorities, communicate task status clearly and meet deadlines 

with minimal supervision.

Flexibility to travel to customer sites is must 

*We do provide training for all employees*

(Salary will be discussed depending upon the experience and qualifications)