Senior Business Analyst

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Your day to day:

• Perform business analysis across Technology Shared Service Centres centre, collating relevant information around technology metrics, financial data and HC data, consolidating business reporting and dashboards, validating consistency of data and producing recommendations for OPC and TSS Finance. 
• Provide thought leadership to TSS OPC BM team, in close cooperation with Snr. Manager OPC and TSS Finance, performing Business Analysis & Governance, Data Management & Evolution, interfacing with stakeholders in TSS Centres (operational teams, finance and HR) under the direction of OPC lead and in alignment with TSS Finance 
• Producing regular reports and dashboard as requested by OPC lead in the areas of – not exhaustive list: 
• Business Reports: Monthly Cost and HC Analysis, produce business input to feed Finance commentary for month-end close report 
• Ready To Grow (RTG) & Accelerate/Business Process Transformation (BPT) SteerCo preparation: efficiency reporting for Accelerate programme, arbitrage savings reporting from RTG Programme. Partner benefits reporting. 
• Consolidate Business KPI view including external benchmarking, including, but not limited to: QoS KPIs, Productivity KPI, Resource Management KPIs 
• Drive single pane-of-glass view of TSS Demand to Recharge process

With these activities, you will have a great impact on our business:

• Business Analysis & Governance: Check TSS functions are delivering according to Business Objectives; Provide input to TSS Governance to ensure TSS strategy targets (“Ready to Grow” and “Accelerate”) are met and ensure long term competitiveness (benchmark) 
• Data Management & Evolution: provide Data model requirements definition and evolution; TSS-wide consolidation. 
• Data Validation: Timely Pre Validation for TSS Finance and OPC of consistency and accuracy of data.  
• Evolution: provide input to strategy to drive evolution of TSS, SWOT, develop structural plans to improve organizational agility and adapt to customer requirements. 
• Empower, develop and support Business Management team people 
• Timely delivery of dashboards and management reports 
• Year-on-Year Growth of the business footprint Realize Growth vs Budget  
• Operation’s efficiency and Cost optimization Implement improvements to deliver 10% YoY efficiency (Accelerate) 

With these skills, you are a great candidate:

• Effective people management  
• Expertise in ICT industry and technology operation 
• Financial acumen  
• University graduate with minimum 5 years in technology management 
• Excellent interpersonal and communication & presentation skills.  
• Understanding of IT services  
• Expertise in project management, budget forecast and cost & financial analysis constitutes a plus 

Sounds like the perfect job? We’ve got even more to offer:

• In this pandemic period we have 100% work from home for your safety. After this pandemic period we have 2 days work from home per week!
• Medical and dental services
• Life insurance
• Dedicated employee phone subscription
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of and technology changing company
• Flexible Vacation – Take time off when you need it, we trust you!

Sounds interesting? Apply!
#_VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.