Senior Business Analyst

What do you need to start?

• Good professional experience and knowledge in the R2A or OTC/collection towers;
• Good documentation skills and great attention to details;
• Experience in creation of training documentation and leading training sessions;
• Advanced proficiency in MS Word, PowerPoint, Excel & Outlook;
• Excellent written and oral communication skills, including the ability to communicate across business areas (in English);
• Ability to prioritize and work well in an ambiguous environment;
• Business analysis and functional experience will be an asset, including requirements gathering, creating/deploying; solutions to end users, writing user acceptance test scripts and facilitating UAT sessions.

What duties will help you grow?

• Facilitate requirements gathering and conduct design workshop if needed;
• Ability to produce detailed documentation of business requirements;
• Coordinate and manage the execution of user acceptance test plans;
• Work with various functions and end users to identify, document, and communicate standard business processes/requirements;
• Conduct regular deep dives, gap analysis, and provide recommendations;
• Lead meetings with stakeholders, workshops, training, and testing activities;
• Pro-active research and self-learning of the new platforms. 

What have we prepared for you?

Personal and professional development:

• Development programs, external courses, education & certificates co-funding;
• NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more. 

Our famous atmosphere:

• We don't have a rigid dress code, but what we do have are awesome communities and world – changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other!