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Role purpose:
- Acknowledge receipt of Design Service request within 2 business days
- Conduct a Design Consultation meeting with Customer to gather/understand Customer’s requirements and provide guidance on configuration settings.
- Engage the customer or local teams to discuss IP address blocks, VLAN ID assignment preferences, DNS information, naming conventions and any other configuration related activities
- Provide the Customer with a Network design questionnaire based on the Client template to obtain the information required for the network design
- Update the Network design questionnaire based on the Customer’s inputs
- Review the network design configuration questionnaire with Customer to clarify any questions associated with this document and ensures that all necessary data has been provided.
- Resolve issues identified in the review within 5 working days of the review and publish the Network Design Questionnaire document
- Use the automation tools for design activities that Client may provide
- Ensure the Network Design document is complete and consist of the solution component configuration details
- Conduct the review of the document with the stakeholders.
- Resolve all issues within 5 business days, update the document, and obtain sign-off on the document
- Deliver a summary report reflecting the Network Design Questionnaire and Network Design documents review summary and corresponding documents
- Document installation procedures, configuration parameters, and troubleshooting procedures within 15 business days of the service request
- Create MOP installation document and Acceptance Test Plan (ATP) document
- Conduct review of the documents with the stakeholders
- Resolve issues identified in the review in agreement with all the stakeholders within 5 working days of the review
- Schedule Deployment in agreement with all the stakeholders
- Configure the switches according to the Network Design Documents and integrate the switches to the customer network
- Execute the Acceptance Test Plan to ensure that the installation is complete
- Resolve all issues from the test and re-run corresponding tests until all tests are passed
- Ensure that before concluding delivery and acceptance activities, application and underlying software are updated to the latest level of patches and updates
- Deliver report describing the software installation and configuration summary, issues found and their resolution status, and verification test summary
Must have technical / professional qualifications:
- Advanced knowledge and experience in Computer Science or Information Technology field.
- Ability to work independently on OpenStack and/or VMware solutions with minimum of 1 year of experience
- Good knowledge of IP Networking, Firewalls with experience in configuring L2/L3 Switches and routers.
- Practical Linux administrations skills in a Cloud or Virtualized environment with minimum of 2 years of experience. (RedHat Admin II skills - equivalent or higher)
- Experience with IPMI, ILO, BIOS and Firmware Upgrades
- Excellent communication skills (written/verbal) and the ability to work well in a global team environment
- Proactivity in analyzing technical problems around product installation, configuration, integration.
- Knowledge of data formats (XML, JSON, etc.)
- Knowledge of automation engine (Ansible or equivalent).
- Knowledge of container software (Docker or equivalent).
- Knowledge of scripting and/or programming languages.
- Certifications like CCNA/CCNP are a plus for Networking Knowledge
- Certifications like RedHat OpenStack are a plus for Cloud Knowledge
Nice to have technical / professional qualifications:
- Certifications like CCNA/CCNP are a plus for Networking Knowledge
- Certifications like RedHat OpenStack are a plus for Cloud Knowledge
- International experience desirable (working internationally and / or working with global solutions)
Benefits:
• Interesting salary conditions
• Working with new and highly desirable technologies
• Undetermined period of contract
• Career plan (professional, academic and financial)
• Medical insurance
• Official training's and certifications
• Lunch tickets
• Possibility to work from home
• Yearly professional evaluation
• Professional and friendly working environment