Senior Network Engineer

Senior Network Development Engineer

Role

As part of the Corporate Network Team within Oracle’s Cloud infrastructure organization, you will be responsible for designing, building, and supporting reliable and secure connectivity solutions for employees and customers to Enterprise and Cloud resources.  You will work with a team to deliver on-premise and remote solutions that enable employees and customers in developing, selling, and delivering Oracle products worldwide.

The role will consist of:

• Working within Agile teams to deliver network and security solutions in accordance to defined planning cycles
• Transitioning delivered solutions successfully into Network Operations
• Utilizing network and security management tools to analyze, troubleshoot and resolve network and security events and incidents (including performance) across the corporate network
• Working directly with internal customers, senior support staff, and vendors to troubleshoot and resolve events and incidents
• Creating work instructions and operating procedures to execute corrective actions and/or escalation requirements while responding to network and security events and incidents
• Maintaining records across corporate tools in accordance with established work instructions and operating procedures
• Reviewing, understanding, and improving tools, work instructions and operating procedures associated with solutions delivered
• Identifying opportunities to automate responses to common operational problems and requests
• Documenting work instructions or procedures
• Maintaining records of equipment failure and liaise with engineers and suppliers as necessary
• Ensuring compliance, configuration and data quality levels are maintained at target levels
• Working with external network and security vendors
• Responding to escalations to identify the root cause of an outage and coordinate the corrective action in line with existing procedures and practices
• Providing on-call support services as needed

Qualifications, Education and/or Certifications

• Bachelor’s degree in computer science, engineering, math, physics or related technical field
• 8+ years of related work experience including a working knowledge of network performance/management tools
• CCNP or CCNP Security or equivalent
• Fortinet Network Security Expert (NSE)

ExperienceGeneral

• Good written and verbal English communication skills
• Be able to effectively communicate with people on both a technical and non-technical level
• Ability to work with a global, remote workforce
• Self-motivated professional with the ability to work in a pressured production environment while not compromising on the quality of the service provided
• A focus on customer service / satisfaction
• Experience of working within a Scaled Agile/DevOps Environment
• Hands on experience deploying solutions into Public Cloud IaaS/PaaS

Specific

• Technical understanding and practical application of network protocols and technology
  • WAN & LAN, Routing and switching protocols, SIP, TCP/IP, OSPF, BGP, ISIS
  • VPN – IPSEC and SSL
  • Firewalls and load balancers; security policy management
  • Network / Security monitoring tools such as: SNMP, MTRG, Prometheus and Grafana etc.
• Technical understanding and practical application of security support:
  • Virus, Worm, Trojan and Botnet
  • Intrusion detection systems (IDS) / Intrusion Prevention Systems (IPS)
  • Security Information and Event Management (SIEM) tools
• Technical understanding and practical application of:
  • Network Source Code Repository and Version Control Tools
  • Continuous Integration / Continuous Delivery & Deployment Tools
  • Network as Code strategy
  • Familiarity of IaaS/PaaS/SaaS environments
  • Integration technologies (APIs)
  • Python Scripting

Duties

Duties include, but are not limited to:

• Lead, participate and deliver network and security solutions within an Agile framework
• Coordinating with network and security vendors during solution delivery
• Cross team and organizational (LOB) engagement on project related items
• Presentation of network and security solutions to peers and management
• Maintain compliance, configuration and data quality levels across the network and security infrastructure
• Respond to escalation of network and security problems according to established procedures
• Monitor the impact changes have on the network and security environment
• Analyze network performance to ensure adequate bandwidth for business needs
• Recommend enhancements to the network infrastructure, and enhance proactive network management tool set
• Analyze and troubleshoot network problems through to resolution
• Provide guidance and mentoring to junior staff
• Provide on-call support services as needed
• *See Job Role section above for additional details

Work Environment

• Oracle Office
• Travel: 0-25%