Acest anunț a expirat și nu este disponibil pentru aplicare
At Huawei we are looking for people who share our vision: to enrich life through communication. Providing technical support to customers across Europe, we are offering a challenging position, the opportunity to grow and expend your technical knowledge through daily interaction with R&D engineers located in Romania and having access to products in a laboratory environment.
What you will be working on:
- Assist in providing technical support to end users of IT network (LAN/WAN) infrastructure organization-wide;
- Familiar with supporting routers, switches, firewalls, VPN devices and load balancers;
- Assist in ensuring the prompt resolution of escalated faults and requests from the service desk;
- Maintain relationships with third-party vendors and ensure that agreed SLAs are achieved;
- Assist in setting up and maintaining network management system tools to ensure network devices are constantly monitored;
- Assist in setting up and executing technical test plans for device modification, new deployment and upgrades;
- Maintain an accurate and up-to-date record of escalated issues and resolution status (. a detailed maintenance schedule);
- Monitor infrastructure performance and recommend adjustments to ensure optimal response time;
- Liaise with the service desk to ensure infrastructure related incidents are resolved efficiently and in a timely manner in compliance with Service Level Agreements;
- Attend team/divisional/departmental meetings as required;
- Prepare/compile agreed periodic activity and performance reports;
- IP address management;• Implementation of changes to network services;
- Maintain security and data integrity;
- Implement and support audit and compliance regulations as per requirements.
All you have to bring with you is:
- Bachelor’s degree in Telecommunications or Computer Science;
- At least 5 years of experience in the IT industry and 3 years of experience working with Network devices (Cisco, Juniper, Huawei). Relevant operation experience is considered a plus;
- Work experience with F5 load balancers;
- Advanced experience with Cisco ASA, IPAM, CMDB software products
- Work experience with Fortinet and Checkpoint firewalls;
- Good knowledge to work with network monitoring and configuration tools;
- Experience in complex, large-scale enterprise IT infrastructures with hands on operations experience;
- Experience in designing and implementing complex multi-layer enterprise LAN/WAN networks
- Advanced experience in documenting and maintaining documentation of complex networks; Microsoft Visio knowledge is a must.
- Advanced hand-on experience in troubleshooting and debugging network related issues using CLI, GUI and log analysis tools. Cross-domain experience is a plus.
- Preferably Cisco CCNP level of certification;
- Familiar with ITIL key processes like incident, change, problem, capacity management;
- Excellent communication skills and team player;
- Fluent English communication skills: verbal and writing;
- Provide a 24x7 service supervision through on call by rotation schedule;
- Availability of international travel for training and knowledge transfer of customers – limited period max 1 month.