Senior Order to Cash Analyst- Credit & Collections

If you are looking for a new challenge within the Financial area, in the Order to Cash department, we got what you need!

British American Tobacco is a market leading, global organisation with a long, established history and a bright and dynamic future.

Thanks to our people we have continued to deliver growth and exceed expectations in an increasingly complex and challenging marketplace.

Job purpose and key deliverables:

• Effective and timely delivery of Order to Cash services, including: order release and collection activities, issues investigation and resolution, contact customers for extra information etc.
• Adherence to Order to Cash controls, to procedure manuals and process description manuals
• Deliver Order to Cash processes according to the agreements with specific entities and in line with audit recommendations
• Follow and use a robust knowledge management framework: ensure all procedure manuals are updated accordingly and any changes are cascaded to all team members
• Ensure that all agreed controls are adhered to on time and in full
• Immediately escalate to the line manager any breach in existing controls and highlight any possible risks caused by lack of controls
   

Essential requirement:

•  Strong numerical skills
•  Customer oriented
•  Ability to communicate at all levels and apply high professional standards
•  Good analytical skills
•  Abilility to meet deadlines and work well under pressure
•  English ( spoken and written) business level as a minimum
•  IT packages computer knowledge - Microsoft Office
•  Dive a proactive and result-oriented problem-solving approach 
• Support a team culture where reflective questions and critical thinking are encouraged
• Experience in working with SAP for financial processes and systems would be preferable