Service Desk with Hungarian

Job Description

We are looking for motivated and hardworking candidates who want to start a challenging career in IT. You can take the first step on a clear career path, with multiple development opportunities both on technical or non-technical fields. Our team awaits you in Timișoara, Romania.

Job Requirements

• Good communication skills, both written and spoken;
• Team working and Customer service skills;
• Hungarian language mandatory - proficiency level C1;
• Flexibility and availability for shift schedule from 08:00 - 19:00.

Main responsibilities

• Handles simple and/or less common requests from users or customers in a pleasant and professional manner;
• Following agreed procedures, responds to requests for providing assistance or for processing operations asked by customers.
• By adherence to customer concern procedures, promptly allocate unresolved calls as informed by the knowledge base available

Additional Information

• Overtime may be required to meet project deadlines;
• Proven career plan in place where this role will open other opportunities inside ATOS.

What we offer:

We are a company that cares about employee happiness as well as company growth. Atos offers not only a meaningful and exciting workplace, but also a rewarding work experience, with competitive compensation and benefits packages:

• Training and certifications: On going In-depth training with current and emerging products and technologies;
• Flexible benefits: Medical program, Sports benefits, Food vouchers, Mobile phone, Laptop;
• Compensation: Competitive salary package;
• Extra vacation days.

We would love you to join our dynamic team and you will find yourself in a multicultural and challenging environment! Here you will not only be using your skills and knowledge, but also expand and enrich your experience by participating in international projects.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.