Service Desk Technician with French and English

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Multi-tasking may be a challenge for some, but if it's your kind of challenge, this job may be perfect for you. As a Service Desk Technician you'll be a problem-solver, device & software technician and more-all while being positive and professional.

And you'll also be a hero when you solve our customer's challenges.

Join our team in #TIMISOARA #ROMANIA !

What our Service Desk Technician does:

- Provide first line IT technical support with accurate and creative solutions to customer problems
- Research, resolve, and respond to general issues (office, windows, outlook, internet, specific applications) received via telephone calls and e-mails from different kinds of customers
- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
- Demonstrate excellent customer service at all times

Requirements:
Spoken languages: advanced French and English (B2/C1)
Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit
Availability to work in shifts

What we offer:

Permanent contract

Central building offices with excellent view on the city, top facilities and equipment

Competitive salary

Performance bonus

Meal tickets and gift vouchers

Training opportunities

Regina Maria medical package

Copayment 7Card

Massage at the office day

What about choosing much more than a job ?

#AJobThatMakesSense

Întrebări frecvente

  • Câte locuri de muncă sunt disponibile la HELPLINE ROMANIA SRL pe Angajat.ro?

  • Cum pot să fiu primul care să afle când există locuri de muncă noi la HELPLINE ROMANIA SRL pe Angajat.ro?

  • Pe ce poziții are HELPLINE ROMANIA SRL locuri de muncă disponibile prin Angajat.ro?