Service Integration Manager

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 4500 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.

We are Actuaries, Business Analysts, Finance Experts, Consulting Managers, HR People, Communication Professionals; Operation Engineers and Insurers; we are daughters and sons, mothers and fathers. Our people are what matter most, rooted in our values, and we strive to continuously evolve, improve, and create a superior client experience while contributing successfully to the transformation of Allianz.

Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.

Responsibilities:

• Interface between Allianz Technology & OE (Customer);
• Participate & lead the obtaining of decisions in the Management Meetings with the OE;
• Escalation point for the OE;
• Lead AGN related topics in the operational management review meetings;
• Schedule and organize meetings;
• Prepare and track operational meetings;
• Create/align meeting agendas and minutes;
• Track activities;
• Prepare for each project the service offer and track and document the approval;
• Weekly review operation reports;
• Review capacity reports;
• Prepare ad hoc reports and analyses;
• Organize or participate in operational workshop.

Requirements:

• At least 1 year experience in working in a similar role, with Management exposure;
• Must speak fluently in English, writing fluently in English; other language (German or French) are beneficial;
• Previous experience in Information Technology or related area represents an advantage;
• Basic technical understanding (Router, LAN, WAN);
• Experience in working in an international environment;
• MS Office package knowledge;
• Bachelor’s degree, preferable in Computer Science or related field;
• Availability for travel approximately 25% of time (1 week/ month).

Skills:

• Ability to work independently and self-conscientiously;
• Ability to work with minimal supervision;
• Creative and open mind for changes;
• Effective communication – both oral & written - is essential;
• Strategic Skills – Global Thinker, Analytical thinking and Problem solving;
• Team PlayerCustomer and service oriented;
• Proven organizational and self-motivation abilities;
• Ability to work in a multi-cultural environment.

Benefits:

We place people at the core of what we do, this is why we are committed to your personal and professional growth:

• Complete training curricula available (tailored courses);
• International Certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM etc.);
• Comprehensive Leadership Programs;
• All you can learn with LinkedIn Learning!
• German Language Courses for any level;
• All you can read with Bookster!

We care about the performance of our employees and we know it can only be reached by ensuring you proper work-life balance:

• Work from Home Option available;
• Get a free day on your Birthday or come at work and receive Gift Vouchers/Tickets!
• Go on Vacation and get a Holiday Bonus!
• WorldClass & 7Card Gym Discounts;
• Employee Assistance Program - Helpline 24/7;

Come to the Allianz side! We have attractive compensation and incentives:

• Fixed salary compensation along with rewards & recognition performance-related bonus scheme;
• Meal and Gift Tickets;

The personal information that you may provide to us (including sensitive information) may be provided to Hiring Managers for the purposes of assessing your suitability as a candidate. Only suitable candidates will be contacted. All applications will be treated with confidentiality.