Ships and Trains Executive

Key Activities:

• Educate and familiarise self with knowledge of product and suppliers (ships and trains across Europe);
• Action all bookings requests, cancellations and amendments quickly, efficiently and accurately;
• Input confirmations and update relevant internal systems;
• Where the first choice service is not available, select and offers the best alternative according to the relevant criteria;
• Develop a good and professional working relationships with suppliers and internal teams within G2;
• Coordinate with suppliers and internal departments to resolve accounts queries and other discrepancies according to given deadlines; 
• Monitor booking situation of the booked services and highlight to management any potential issues;
• Keep operations staff informed on the status of any bookings that cannot be confirmed within the set deadlines;
• Prioritise work load according to the relevant criteria;
• Maximise profits by requesting special budgets when possible;
• Ensure good communication with colleagues and management;

Knowledge, skills and experience:

• ast experience/working knowledge of reservations or operations in the Travel/Hospitality industry is a plus;
• umerical abilities;
• Attention to details;
• Excellent organising skills and ability to prioritise;
• Ability to work under pressure and meet deadlines;
• Problem solving skills;
• Negotiation and commerciality approach;
• Ability of building relationships with suppliers;
• Communication skills
• Time management skills;
• Proactivity;
• Advanced knowledge of English; 
• Good working knowledge of Ms Office;