Social Media Support Specialist

We continue our growth and we are now looking for a Social Media Support Specialist to be the voice of House of Fun game on social media.

Role:

• Build a strategy for social online support
• Build and manage an official social support page and/or community
• Interacting with players in all communities – internal and external
• Build support community - crowd sourcing
• Online brand listening and monitoring
• Work closely with the business to drive engagement towards the game, and drive business insights back from the communities you manage
• Creates and manages surveys for each room
• Trains the moderators and preview players

Requirements:

• Good understanding of Social Media and outreach tactics
• English proficiency both written and spoken
• Excellent communication skills
• Works well independently – a proactive, self-motivated person who likes to build things from the ground up
• Creative person who thinks outside the box, who understands social marketing and engagement techniques
• Background in Customer Support - is a plus
• Experience in social marketing management- is a plus
• Experience in design/ Photoshop skills- is a plus

We rise to the challenge:

• You will team-up with an international company that is constantly growing, so you will grow your skills with us - through collaboration and exchange of knowledge with the best professionals of the industry working in our offices around the world.
• Premium and fun work environment in central Bucharest
• Positive environment and happy people
• Snacks and refreshments permanently at your disposal
• Meal vouchers, Private pension, Dental & Healthcare package
• Yearly & Quarterly bonus plan