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• Gather requirements, develop, test, and deploy scripts/programs/tools for different internal customers
• Perform periodic system administration tasks, including upgrades, Patch & Security patch management and maintain regulatory controls
• Ensure optimal performance of all systems running within the virtual environment through proactive tuning and preventive maintenance
• Perform daily systems checks and correct any issues, fix bugs
• Monitor systems performance and recommend adjustments to ensure optimum performance and response time
• Prepare/compile agreed periodic activity and performance reports
• Maintain security and data integrity
• Implement and support audit and compliance regulations as per requirements
• Manage escalation issues to the third level support teams and vendors
• Prepare or update tools documentation and user guides as needed diagrams and SOPs as needed
Business Skills
Good communication skills
Excellent team player
Professional Knowledge
• Robotic Processing Automation (RPA) software experience
• Power BI experience
• Web apps experience
• VB/ Programming
• C# Programming
• JavaScript programming