Software Pre-Sales Associate with Italian

Mission

You will be responsible to provide Software Solutions, Products, and Services Consultancy to Partners & Customers. Most importantly this role ensures the successful closure of software products and services.

In addition, this role will assist in closing Software Maintenance Support Contracts of Data Center Expert, used by existing customers. 

The Job scope of the Software Pre-Sales Associate is to create a Quarterly Pipeline of new sales opportunities by identifying them in BFO/SFDC, understand the need of the customer, and meet the customer online, along with Sales, collect Customer requirements information, understand customer's challenges. After the meeting, you'll update BFO/SFDC opportunities with collected information/data and inform the EcoStruxure IT Software Solution Engineer to provide the solution.

Key responsibilities

• Create Quarterly Pipeline of Software Customer Data Extract from BFO/BFS, Oracle, SAP, and other software systems 
• Validate and consolidate SW Customers and upload into Software Salesforce System as a pipeline of new sales opportunities.
• Daily meeting with in-country Sales/Account Manager, run through opportunity pipeline list, meet customer/partner, understand the customer needs and expectation. 
• Work with the Sales team on proposal preparation & submission 
• Region coverage are APJ, ME, Europe, SAM  
• Additional responsibilities - submission of the renewal contract quotation to the partner/ end customer for small and medium customers. Call/end email to Existing Customers expired SW Maintenance Contract, remaining to renew. 
• Provide scope of Renewal of Software Maintenance Contracts
• Provide Software Solutions to Migrate old version to new version & value-added services.

Qualifications

• Bachelor's Degree
• Fluent in Italian 
• Good knowledge of English
• Added advantage if the candidates have knowledge and experience on Data Center UPS, Cooling, Power Distribution, DCIM monitoring and operation solutions, IT industry, and background in Technical Software solutions
• Good understanding of general LAN/WAN internetworking (Firewall, TCP/IP, SNMP, etc)
• Good understanding of Salesforce system, Oracle application, InTouch System, MS Office, Excel Spreadsheet Pivot Table customer data consolidation knowledge
• Prepare Proposal & Quotation using MS Office application
• Creation of Software Maintenance Contract Value Proposition
• Working Knowledge of MS Visio, Process Workflow, and Methodology  
• previous experience in software solution selling and consulting is an advantage
• ITSM / DCIM Certification will be added advantage