Subject Matter Expert Accounts Payable

Context:

SME Accounts Payable will act as an expert for accounts payable issues from BAU such as: process gaps, escalation, problems in the workflow and incidents.

Stakeholders management is expected as the person will manage situations between banks and stakeholders.

Accountabilities:

• Act as first point of contact for the Accounts Payable team in relation to process optimization.
• Propose and implement process improvements that will improve the overall efficiency of the Accounts Payable Process and/or improve the control environment.
• Provide input and expertise for the Business Releases process, being responsible for tests, stakeholders relationships and engagement.
• Provide input into and/or create and execute documentation and training materials for Accounts Payable users.
• Perform analysis and capture systems gaps to increase standardization in payments space.
• Ensure relationships with peers within AP and other functions within GBS to facilitate knowledge sharing.
• Provide support and recommendations for improvements to Banking Operations Managers and Global Process Expert.
• Responsible for the highlight and follow up for resolution on non- standard process.
• Provide input and expertise for the Business Releases process, being responsible for tests, stakeholders relationships.

Requirements:

• Understand the impact of the accounting process and practice with focus on Key Controls.
• Understand the platforms and analyze reports, identify issues and challenges within reports functionalities and data.
• 2 - 4 years of experience in Accounts Payable, Payments or Banking.
• Clear and effective at all level of communication.
• Ability to meet deadlines and work well under pressure.
• Highly organized and self-motivated.
• Understand impact of the results on the other departments and on the EM.
• An innovative approach to problem solving.
• Maintain a positive attitude.
• Be able to assess risks and be aware of these, if not able to complete target on time.
• Proficiency in English.