Subject Matter Expert - Order to Cash

WNS Global Services is a recognized leader in business process outsourcing (BPO).

We deliver value to our customers by bringing operational excellence, deep industry and functional knowledge to critical business processes. Our customers come from various industries, such us: travel, insurance, financial services, healthcare, manufacturing, distribution and retail.

We will welcome you in a global team and in a friendly work environment where you can professionally evolve.

Mission of the Job:

The Global Process Office is a Client HQ function established to become the guardian of the Global Process Model. We take full ownership for Client’s Global Process Model; defining and supporting all tasks and activities that Accounting & Finance teams are responsible for.

To develop the accounting function across the group to meet HQ’s Corporation’s Financial Objective: to deliver a world class accounting function to the business under a controlled costing structure.

Our offer:

• Bonuses for your results;A great office, a friendly atmosphere and a multinational environment. Team-Buildings and Christmas parties;
• Meal tickets (15 RON/Day);
• Wide range of development and training options (including soft skills and language courses);Free coffee and fruits to keep you energized but also medical coverage;Bookster and
• Benefits Online for you to enjoy your hobbies.

Ideal candidate for the SME- Order to Cash position:

• Experience of 3-5 years as a Subject Matter Expert in the OTC area;

• Advanced English level (written & spoken);

• Experience of working with remote teams across multiple sites;

• Expertise of SAP ERP system;

• Advanced Excel skills, Word and PowerPoint;

• Availability to travel

Key Responsibilities:

• The role of the Process Specialist for Order to Cash is mainly considering the following main activities that will ensure the appropriate process support;

• Understand end to end OTC Global Process Model, including process flows, systems and master data;

• Ensure OTC processes are correctly mapped and updated;

• Identify, propose and support the implementation of process improvements;

• Issue Global OTC reporting to allow performance analysis and comparison of different regions;

• Identify highly transactional activities that can be automated using SAP batch jobs or RPA;

• Use process documentation tools to ensure processes are correctly documented;

• Execute OTC global reporting to track the level of process compliance and performance of the different regions to identify best practices;

• Promote process governance through implementation of system workflows;

• Propose/Suggest OTC projects to be considered aimed to improve efficiency and standardization.

Key Competencies:

• Planning & Organizing;

• Analytical Skills;

• Business Focus;

• Technical Skills;

• Communication;

• Building Relationships with Stakeholders;

• Teamwork & Cooperation;

• Managing Change and Innovation;

• Initiative / Pro-activity.

Looking forward to having you in our team!