Support Analyst - Operations

ABOUT SUSTAINALYTICS

Sustainalytics has been a leading independent provider of Environmental, Social and Governance (ESG) research for the last 25 years. Our insights are used by clients to make better informed investment decisions, engage with companies in relation to their business activities and drive change.

Sustainalytics is a growing organization with 750+ employees and 17 offices globally. We have a flexible and supportive working culture and empower our employees to progress and develop quickly in an entrepreneurial environment.

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Under COVID-19 circumstances, all Sustainalytics employees are now working from home. More than ever, ESG factors are critical to building a more ethical and sustainable global economy. Our teams need passionate colleagues to join us in delivering quality research products to our clients worldwide.

Our recruitment and selection process is continuing via phone or video meetings. New team members are onboarded and start their first day with the company as of now- from the safety of their homes. We rely on virtual team meetings and management practices, as well as a remote buddy program, to support a smooth integration in our virtual offices.

POSITION PURPOSE

The ‘Operations Support Analyst’ will be based in Romania (Bucharest or Timisoara) & part of our global, Operational Excellence (OE) Team in Research Products Functions, and will support us in our ongoing and planned projects and day-to-day operations centered around- processes, procedures, reporting and MIS, tools & systems etc.

This role will report directly to the Head of Operational Excellence (who is based in Toronto) and is ideal for a dynamic, self-starter looking to grow in his career quickly having at least 3 years (and no more than 5 years) of experience while carrying- a very strong blend of :
Analytical thinking; Deep MS Office Knowledge (all verticals of Microsoft Office- including Outlook, Teams, Power Apps, Power BI, Advanced Excel, Power Point, Visio and SharePoint- with preferably-though not compulsorily-SQL based querying too);
Please do not apply for this Role without the indicated MS-Office, Power BI and SQL querying skills as there will be a Test involved prior to any offer. 

KEY RESPONSIBILITIES

• Support the Director in executing the functional agenda on day-to-day basis
• Collaborate within Research Products (RP), with cross-functional teams of technical and non-technical stakeholders, with subject matter experts on variety of projects and work with them to understand the business needs and desired outcomes
• Work on specialized data (including large data sets), creating insights & graphical reports from that data and supporting tool development in sync with Technology partners

SKILLS & QUALIFICATIONS

• Bachelor’s degree in Mathematics, Science or Computer science
• Very strong Microsoft Office skills- including Excel based macros, advanced Word & PowerPoint, Power BI, Power Apps, Teams and Share Point- are mandatory
• Excellent English communication is a must
• Knowledge of SQL database environments (MSSQL, MySQL) is an advantage
• Experience with business analysis and documents writing, is an advantage
• Relevant experience with data analytics, statistical methods like Mini Tab is a plus
• Strong analytical skills, problem solving skills and initiative

APPLICATION & INTERVIEW PROCESS

In keeping with our ongoing efforts to represent the diversity of our community, we strongly encourage people from diverse groups to apply.

Sustainalytics thanks all applicants for their interest, however only those applicants requested to participate in the interview process will be contacted.

Your privacy while being in contact with Sustainalytics is one of our fundamental commitments here. Review our Privacy Policy to find out more about how we handle the personal data you provide us during the recruitment process.