Support Engineer

btProvider is a Data Analytics company with extensive experience in the area of data acquisition, data storage and processing, data visualisation and statistical analysis. btProvider partnered with the best in-class data vendors, is representing them on the Romanian territory and is implementing their technologies in Europe, Middle East.

Tableau Software best in class in data visualisation, Gold Standard in Gartner - btProvider is Tableau Silver Partner

Microfocus Vertica – petabytes-scale Big Data solution - btProvider is Vertica Gold Partner

Talend – Gartner Magic Quadrant for Data Quality Tools - btProvider is Reselling Partner

In terms of services, btProvider covers all areas of a data project, from implementation, consultancy, advisory, training, outsourcing services to technical setup at all data levels of a data project.

Domain experience: Telecom, Banking, Oil & Gas, Utilities, FMCG, Pharmaceuticals, Ports, Retail, Insurance, Holdings, Government, Quick Services Restaurants, Gaming, Betting, IT, Health and Leisure.

What you are going to do:

• Perform monitoring tasks to ensure service availability
• Take action on specific system in case of service/system/function failure
• Alert Level 2 and stakeholders of any service interruption based on the communication matrix
• Resolve Level 1 issues related to connectivity / data integration / database availability / etc
• Perform basic database administration tasks
• Perform basic Tableau Server administration tasks
• Participate in knowledge transfer sessions for new implementations
• Update system documentation for new implementations

What we need from you:

• Hands-on experience, industry agnostic
• Basic to intermediate data querying skills (SQL)
• ETL concepts knowledge, tool agnostic
• Database administration concepts
• System architecture concepts
• Ability to work in shifts - daytime only
• Willingness to learn
• Fluent English

Extra:

• Experience in working with Tableau Software 
• Experience in working with Vertica 
• Experience in working with Talend Data Integration

Why you will love working with us:

• You will work with the best-in-class Big Data solutions in the world
• You will work with best-in-class, gold standard data visualisation tools
• You will have the opportunity to work in a cross-industry domain
• Flexible working hours
• Healthcare package
• Knowledge sharing culture
• Competitive salary